This is a No-Book-To-Buy course, all material is included

NVAA Part 5: Communication with Victims and Survivors Edition: 2008 Author: National Victim Assistance Academy Continuing Education Credit Hours: 2.00 Price: $11.98 Course Free with purchase of unlimited courses! "No Book to Buy". Price includes all materials. Target audience: Social Workers, Psychologists, Counselors, Marriage & Family Therapists Difficulty level: Beginner Format: Homestudy

Step 1 - Purchase the test... Step 2 - Download the materials... Click on the link below to download the materials for this test in Adobe Acrobat (.pdf) format. Once you purchase the test you can download the materials from your account page as well. NVAA Part 5: Communication with Victims and Survivors

Course Description

This continuing education domestic violence course introduces basic communication skills that are necessary for victim service providers to successfully advocate for victims in the aftermath of a crime and throughout their involvement in the criminal or juvenile justice system. Victim service providers must practice basic communication skills to be able to provide effective services to victims.

Learning Objectives

The participant will demonstrate familiarity with active versus passive listening. The participant will demonstrate familiarity with barriers to victim assistance. The participant will demonstrate familiarity with ways to communicate with child victims.

Course Outline

Communications Framework Skills within the Communications Framework Observations and Nonverbal Communication in Addressing Victim Needs Awareness of Cultural Styles of Communication Communication Barriers Communicating with Children Written Resources for Crime Victims

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