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Improving Cultural Competence, Part 1 Introduction to Cultural Competence

Author: SAMHSA

No book to buy Duration: 3 hours
3.5 out of 4.0, Based on: 2,306 reviews

Course Summary

Culturally responsive skills can improve client engagement in services, therapeutic relationships between clients and providers, and treatment retention and outcomes. Cultural competence is an essential ingredient in decreasing disparities in behavioral health. This course defines cultural competence, presents a rationale for pursuing it, and describes the process of becoming culturally competent and responsive to client needs. It introduces a framework, adapting Sue’s (2001) multidimensional model of cultural competence as the guiding model across chapters. It ends with a broad overview of the concepts integral to an understanding of race, ethnicity, and culture.

Course Format

This course contains downloadable online lessons (PDF or Word) and a practice test. When you're ready, purchase the course by clicking the "Add this Course Now" button above; this will let you take the test and receive your certificate for CEU credits.

Course Syllabus

  • Purpose and Objectives
  • Core Assumptions
  • What Is Cultural Competence?
  • Why Is Cultural Competence Important?
  • How Is Cultural Competence Achieved?
  • What Is Culture?
  • What Is Race?
  • What Is Ethnicity?
  • What Is Cultural Identity?
  • What Are the Cross-Cutting Factors in Race, Ethnicity, and Culture?

Learning Objectives

  • Defines cultural competence.
  • Describe the multidimensional model of cultural competence.
  • Explain the differences between race, ethnicity, and culture.


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No prerequisites are required for this course.
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