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Preventing Medical Errors: Best Practices for Mental Health Professionals - 2018

Author: Heidi Dalzell, Psy.D. & William A. Cook, Ph.D.

Course Created: 2018

Practice Level: Beginner

No book to buy Duration: 2 hours
4.6 out of 5.0, Based on: 32,835 reviews

Course Summary

This course has been approved by the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling and the Florida Board of Psychology - it meets the continuing education requirements for a medical errors course.

For mental health professionals in other states, this is an Ethics course.

This ethics course will examine the impact of medical errors on patients in mental health settings. It will reference best practices and ethical guidelines that can help to reduce and prevent medical errors.

Course Format

This course contains downloadable online lessons (PDF or Word) and a practice test. When you're ready, purchase the course by clicking the "Add To Cart" button. This will let you take the test, complete the course evaluation and receive your certificate for CE credits.

Florida School Psychologists: You can self-submit this course to CeBroker for Medical Errors credit.

Login to your CE Broker account, go to My Records then Report and choose the option titled "Complementary Medical Errors course approved by the Board of Psychology".

We automatically submit all other courses to CeBroker for you as a board approved provider.

Learning Objectives

  • Define "Medical Errors".
  • Explain the steps in Root Cause Analysis.
  • Explain the concept of informed consent.
  • Describe duty to warn laws.
  • Explain suicide risk factors.

Course Syllabus

  • Introduction
  • Definition of Medical Errors
  • Root Cause Analysis
  • Competence
  • Informed Consent
  • Confidentiality
  • Mandatory Abuse Reporting
  • Duty to Protect
  • Responding to Suicidal Risk
  • Failure to Detect Medical Conditions

Social Workers:

This organization, CE4Less, provider #1115, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education ACE) program. Ce4Less maintains responsibility for the program. ASWB Approval Period: 8/8/2018-8/8/2021. Social workers should contact their regulatory board to determine course approval. Social workers participating in this course will receive 2 ethics continuing education clock hours.


Most of our courses will satisfy your CEU requirements. However, you can double check with this handy tool.
You can download all the required materials above where it says "Preview the material"
No prerequisites are required for this course.
Yes. Once you read the material and pass your test, you can print your certificate right away from your "My Account" page.
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