Preventing Medical Errors: Best Practices for Mental Health Professionals - Psychologists
Author: Heidi Dalzell, Psy.D.
(Click author's name for bio)
Course Created: 2020
Practice Level: Intermediate
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Heidi Dalzell, Psy.D.
Heidi Dalzell, Psy.D. is a psychologist in private practice specializing in eating disorders, as well as dual addictions, trauma, domestic violence and depression. She conducts individual and couples therapy with adolescent and adult clients. In addition to authoring numerous mental health courses she frequently blogs and writes newspaper articles about mental health topics.
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This course will examine the impact of medical errors on patients in mental health settings. It will reference best practices and ethical guidelines that can help to reduce and prevent medical errors. The course reviews the behavioral health goals set by The Joint Commission and ties in ethics codes for psychologists, social workers, marriage and family therapists, and counselors. The course examines root cause analysis and applies it to medical errors (and prevention of those errors) in mental health settings related to competence, cultural competence, informed consent, HIPPA, confidentiality, mandatory abuse reporting, duty to protect, responding to suicide risk, failure to detect medical conditions, medication errors, and assessment errors. Case vignettes throughout the learning material highlight key learning points.
This course contains downloadable online lessons (PDF) and a practice test. When you're ready, purchase the course by clicking the "Add To Cart" button. This will let you take the test, complete the course evaluation and receive your certificate for CE credits.
- Recognize the Joint Commission's National Patient Safety Goals for behavioral health, approaches to prevent medical errors, and the consequences of medical errors.
- Explain Root Cause Analysis processes to evaluate medical errors.
- Describe the ethical guidelines related to competence (including multicultural competence), informed consent, confidentiality and mandated reporting.
- Describe suicide assessment and assessment of medical conditions that present as psychological problems.
Definition of Medical Errors
Root Cause Analysis
Health Insurance Portability Accountability Act
Mandatory Abuse Reporting
Duty to Protect
Responding to Suicide Risk
Failure to Detect Medical Conditions
Psychological Effects of Medical Errors
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