Course Summary

Practice Level: Advanced

Child maltreatment is a serious public health concern that imposes a range of deleterious consequences for victims’ mental and physical health across the lifespan. Social workers, psychologists, marriage and family therapists, and counselors play critical roles in child maltreatment intervention and these professionals must be able to take particular steps in response to child maltreatment. Often this takes the form of a child abuse or neglect report to law enforcement or child protective services personnel. This course focuses on child protective services, mandatory reporting, and the roles and responsibilities of professionals who suspect child abuse or neglect. In this course, the professional will learn the steps for making a report to child protective services, the process of investigation by child protective service personnel, and specific considerations, such as privileged communication and penalties for failure to report child maltreatment.

Course Format

This course contains downloadable online lessons (PDF) and a practice test. When you’re ready, purchase the course by clicking the “Add To Cart” or “Enroll” button. This will let you take the test, complete the course evaluation and receive your certificate for CE credits.

Learning Objectives

Course Syllabus

Child protective services
                    Roles and responsibilities of child protective services
                    Purpose, processes, and strategies of child protective services
                    Necessary approaches to CPS intervention
                    Processes of reporting
                    Stages of reporting and investigation
  Steps for investigation and planning in child maltreatment cases
Components of a comprehensive family assessment
                    Conducting a family assessment
                    Developing a family plan
                    Selection and implementation of appropriate interventions
                    Evaluation of change
                    Closing a case
Legal context for protective services involvement
Mandatory reporting
                    Mandatory reporting professionals
                    Institutional reporting
                    Rights and responsibilities of reporters
                    Penalties for failure to report
                    Caring for a child’s needs after reporting
                    Thresholds and standards for reporting and investigating
                    Privileged communication
                    Overview of state-specific laws


Teresa Crowe, PhD, LICSW

Teresa Crowe, PhD, LICSW is a licensed clinical social worker in the District of Columbia and Maryland. She is a professor of social work at Gallaudet University and teaches practice, theory, and research in the MSW program. Her recent research focuses on deaf and hard of hearing populations, especially in the areas of behavioral health, intimate partner violence, telemental health, well-being, and help-seeking.

Accreditation Approval Statements is approved by the American Psychological Association to sponsor continuing education for psychologists. maintains responsibility for this program and its content., provider #1115, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 08/08/21-08/08/24. Social workers completing this course receive 3 clinical continuing education credits. has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6991. Programs that do not qualify for NBCC credit are clearly identified. is solely responsible for all aspects of the programs.

Courses have been approved by, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #91345 is responsible for all aspects of the programming.

We are committed to providing our learners with unbiased information. CE4Less never accepts commercial support and our authors have no significant financial or other conflicts of interest pertaining to the material.

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