All accreditations for this course have expired.

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Course Summary

Practice Level: Intermediate

Prior to the pandemic, telemedicine was gaining traction but usually only in select instances and geographic areas. The use of telehealth necessitated by the pandemic may signal its permanence in many settings.  Behavioral health practitioners are adjusting quickly to the demands of providing services via virtual platforms.  This type of service provision carries unique ethical challenges. Through the use of potential scenarios, literature review and discussion, this learning material will address the specific ethical challenges, requirements, and demands of telehealth services.

Course Format

This course contains downloadable online lessons (PDF) and a practice test. When you’re ready, purchase the course by clicking the “Add To Cart” button. This will let you take the test, complete the course evaluation and receive your certificate for CE credits.

Learning Objectives

  • Define terminology basic to telemental health, computers, and technology.
  • Differentiate types of computer security measures.
  • Identify common ethical nuances of telehealth service delivery.
  • Describe best practices in telemental health.
  • Recognize risk management and ethical conduct in telemental health with children, couples, families, groups.
  • Describe supervision via videoconferencing.

Course Syllabus

Computer Basics
            Computer Terminology Basics
            Computer Security
Telemental Health Technology Basics
            Types of Technology
            Secured versus Unsecured Technology
Common Telebehavioral Ethical Encounters
            Creating an Informed Consent Form for Telehealth
Best Practices in Telebehavioral Health
            Offer Orientation to the Technology
            Video Etiquette
            Video Space
            Video Presentation Skills
            Risks of Teletherapy
            Graduate Education and Teletherapy
            Multicultural Considerations
Risk Management in Documenting Telehealth Encounters
Ethical Issues in Telehealth with Children, Couples, and Groups
            Working with Children Virtually
            Working with Couples and Families
            Groups Therapy via Telehealth
Supervision via Videoconferencing
Ethical Codes and Standards Pertinent to Telehealth
            Practicing Across State Lines


Claudia Dewane, LICSW, D.Ed.

Claudia Dewane, D.Ed., LCSW is a retired Associate Professor in the School of Social Work, Temple University, Harrisburg, Pennsylvania. She received a Doctorate in Adult Education and Health Psychology from Penn State University, and a Masters in Social Work from Columbia University. She has a Certificate in Advanced Clinical Supervision from Smith College School of Social Work. She is the founder of Clinical Support Associates, providing supervision, consultation and training to professional social workers. She has presented numerous workshops on clinical, supervisory, and ethical issues in social work. She worked for the Department of Veterans Affairs (VA) for several years in clinical, supervisory and policy capacities. She currently works as a therapist and clinical supervisor.

Teresa Crowe, PhD, LICSW

Teresa Crowe, PhD, LICSW is a licensed clinical social worker in the District of Columbia and Maryland. She is a professor of social work at Gallaudet University and teaches practice, theory, and research in the MSW program. Her recent research focuses on deaf and hard of hearing populations, especially in the areas of behavioral health, intimate partner violence, telemental health, well-being, and help-seeking.

Accreditation Approval Statements is approved by the American Psychological Association to sponsor continuing education for psychologists. maintains responsibility for this program and its content., provider #1115, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 08/08/21-08/08/24. Social workers completing this course receive 3 ethics continuing education credits. has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6991. Programs that do not qualify for NBCC credit are clearly identified. is solely responsible for all aspects of the programs.

Courses have been approved by, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #91345 is responsible for all aspects of the programming.

We are committed to providing our learners with unbiased information. CE4Less never accepts commercial support and our authors have no significant financial or other conflicts of interest pertaining to the material.

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